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How long will it take to receive my order?
Goods will be dispatched within 2 business days of an order being received. The time your order takes to arrive will depend on the shipping method you choose.

Within Australia

• Standard Mail Aust Post with tracking 1-6 business days
• Express Post Aust Post next working day within Aust Post Network

International Air Post

• Air Mail Aust Post with signature 5-20 business days
• All overseas deliveries are sent by International Airmail with Tracking information

When your order arrives in your country it goes to your postal service who deliver to you within their normal working services. Deliveries vary depending on destinations and country - sometimes it can be very prompt other time not - so a tracking number will be sent to you on shipment so you are able to monitor your package.

How much does it cost to ship my order?
Once you have selected your shipping option and submitted your order the cost will be automatically calculated and will appear on the checkout page This occurs before the request for payment.

• Aust Post Standard Australia wide is $10 .95
• Express Post Australiawide is $12.95
• We do have a coupon from time to time with promotions which include free postage within Australis so look for our special offers

Can I return an item?
Yes, please contact us Before returning anything back to us stating the problem and including your order number for reference

Size not right / Change of mind
If we are able to exchange an item for a wrong size or an alternative item, you are responsible for the return postage and the cost of shipping for the replacement item or exchange.
Only unworn and unwashed items will be exchanged

Damaged or Wrong Items
If you receive a damaged item or an incorrect item you may return it to us to no cost to you and we will replace it with the correct item at no cost to you.
If an item is damaged after it has been worn or washed it will not be replaced.
We request that you pay strict attention to the instructions for washing and caring for the garment.

Change of Mind
We will not refund items if you change your mind, however, if you want to choose another item at the same price, we will exchange for another item of your choice - all shipping costs will be charged to you.

Refunds
Should you choose to cancel a prepaid order please note refunds will only be given for the following cases:

• The ordered item is out of stock or the shipment is lost
• The goods are damaged

Refunds will only be given once the item has been returned and if the item you have ordered is unable to be supplied and an alternative item is unsuitable then a full refund will be given.

 

Time frame for returns
Please allow at least 7days for exchanges and returns to be processed